01 Agreement
These terms form a contract between FleetVault ("FleetVault", "we", "us") and the business purchasing our services ("Client", "you"). You accept them by purchasing a service, signing an engagement letter, or sending us data for analysis.
You confirm you are authorised to bind your business and to share the data you send us.
02 The services
Margin Leak Audit — $1,500 USD, one time
A fixed-fee forensic review of approximately 90 days of your operating data across the six leak categories described on our site. Deliverables are a written report ranking each finding by monthly impact, supporting spreadsheets, and an audit trail permitting any figure to be reconstructed by hand.
The audit fee is credited against the first month of FleetVault Command if you subscribe within 60 days of report delivery.
FleetVault Command — $10,000 USD per month
Continuous margin monitoring: weekly per-lane and per-customer profit reporting, alerts on loads booked below breakeven or under market, automated detention, factoring and fuel audits, a rolling 13-week cash forecast, and a running Recovered Value ledger.
Command is billed monthly in advance and continues until cancelled. Either party may cancel with 30 days' written notice, effective at the end of the then-current billing month. We do not charge cancellation penalties and we do not lock you into an annual term.
03 The 5× Pledge
If your Margin Leak Audit does not identify recoverable margin of at least five times your annualised FleetVault Command subscription, Command is free until it does.
"Identified recoverable margin" means the total annualised dollar value of findings set out in your audit report and recorded in the Recovered Value ledger, each traceable to your own data through the audit trail supplied with the report.
The Pledge is a measure of what the audit identifies, not a guarantee of what you will realise. Realisation depends on actions inside your operation — repricing lanes, renegotiating fees, invoicing detention, changing dispatch practice — which are yours to take and which we do not control.
The Pledge applies where you have supplied complete and accurate data for the period reviewed. It does not apply where material data is withheld, materially inaccurate, or covers fewer than 60 days of operations.
If the threshold is not met, notify us in writing within 30 days of report delivery. We will re-run the analysis on any additional data you provide at no charge. If the threshold still is not met, Command is provided at no charge until it is, or you may walk away owing nothing further.
04 Your data, your obligations
- You will provide data that is complete and accurate to the best of your knowledge for the period under review.
- You confirm you have the right to share it with us, including any third-party rate or customer information it contains.
- Send operational and financial records. Do not send driver personnel files, medical records, or government identifiers — we do not need them.
- Our findings are only as good as the inputs. Incomplete or inaccurate data produces incomplete or inaccurate findings.
How we handle what you send is set out in our Privacy Policy, which forms part of these terms.
05 Our obligations
- Deliver the audit within the timeframe stated in your engagement letter, normally 10 business days from receipt of complete data.
- Make every figure traceable. If you cannot reconstruct a number from the audit trail, tell us and we will correct or withdraw it.
- Keep your data confidential, and never use your rates or customer information to the advantage of another client.
- Tell you plainly when we find nothing. An airtight operation is a valid result.
06 Fees and payment
| Item | Terms |
|---|---|
| Currency | All fees are stated and charged in US dollars |
| Audit | $1,500, payable in full before work begins |
| Command | $10,000 per month, billed in advance on the subscription anniversary |
| Processing | Handled by Stripe; we never hold your card details |
| Taxes | Fees are exclusive of applicable sales, use and value-added taxes, which are added at checkout |
| Late payment | Command may be suspended if an invoice is more than 15 days overdue |
| Price changes | Command pricing is fixed for 12 months from subscription start; any change requires 60 days' notice |
Audit fees are non-refundable once the report is delivered, except under the 5× Pledge. Command fees for a partial month are not pro-rated on cancellation; you retain access through the end of the paid period.
07 What we are not
FleetVault provides financial analysis. We are not accountants, auditors, lawyers, brokers, or investment advisers, and nothing we deliver is accounting, legal, tax, or investment advice. Our reports are not financial statements, are not prepared under any assurance standard, and must not be presented as an audit in the accounting sense.
Figures published on our site — including the calculator and the 240-truck case study — are estimates drawn from audited per-truck leak rates across sample fleets. They illustrate method and scale. They are not a forecast of your results. Your report is generated from your own data.
Decisions about pricing, customers, dispatch, vendors and financing remain yours.
08 Confidentiality
Each party will keep the other's confidential information in confidence and use it only for the engagement. This survives termination by three years. It does not cover information that is public through no fault of the receiving party, independently developed, or required to be disclosed by law.
We may describe the engagement in de-identified form — fleet size band, categories found, aggregate percentages — with no name, lane, customer or rate identifiable. We will not use your name or logo as a reference without your written consent.
09 Intellectual property
Your data remains yours. Our methods, models, benchmark datasets, templates and software remain ours. On payment, you receive a perpetual, non-exclusive licence to use your report and its outputs inside your business, including with your lenders, insurers, board and advisers. You may not resell it, publish it, or use it to build a competing service.
10 Liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, however caused.
Our total aggregate liability arising out of or relating to these terms is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. Nothing in these terms limits liability for fraud, wilful misconduct, or anything that cannot be limited by law.
Services are provided with reasonable skill and care. Beyond that, and beyond the 5× Pledge, they are provided without further warranty of any kind.
11 Term and termination
Either party may terminate for material breach if the breach is not cured within 15 days of written notice. On termination, you pay for services delivered up to that date, we stop billing, and — on your written request — we delete your raw data on the schedule set out in the Privacy Policy.
Sections 7 through 10 survive termination.
12 General
These terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable there, and the courts of the district of Laval have exclusive jurisdiction — without prejudice to any mandatory consumer or local-law rights you have where you operate.
If any provision is held unenforceable, the rest stands. Neither party is liable for delay caused by events outside its reasonable control. Neither party may assign these terms without the other's consent, except to a successor of substantially all its business.
We may update these terms. Material changes take effect 30 days after we notify active clients by email; continued use after that constitutes acceptance. The version and date at the top of this page always identify the current terms.
Questions: nico@getfleetvault.com · +1 (514) 632-6426 · 3528 Rue Elsie-Reford, Laval QC H7Y 0B7, Canada.